Helping Technical Support Teams Grow and Succeed.
I create tools, training, and workflows that help support engineers build confidence, solve problems, and grow.
Insights & Resources
Explore my latest posts, guides, and tips for technical support teams and WordPress professionals.
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Essential Tools for WordPress Developers (2025)
As a WordPress expert, I’ve had the chance to explore a variety of tools and services. In this post, I’ll be sharing my top recommendations that every WordPress developer should consider. Note: There are no affiliate links here. I’m simply sharing these because I often…
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Getting started with Git – Introduction for Beginners
Introduction Git is the most popular tool for keeping track of changes in software projects. It’s especially useful for WordPress developers. Learning Git helps you manage changes to your code, work well with other developers, and make deploying your projects easier. In this post, we’ll…
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My experience as a Volunteer at WCEU2022 in Porto
As a long-time WordPress enthusiast, I was thrilled to have the opportunity to volunteer at the WordCamp 2022 conference in Porto, Portugal. After attending and speaking, this was my first time volunteering at WordCamp, and it exceeded all of my expectations. The conference took place…
About Me
I’m a web developer and team lead dedicated to helping technical support teams grow, solve problems, and work smarter. With over 15 years in IT, from sysadmin to developer, I now focus on open-source projects, internal tooling, and practical leadership.
I contribute to the WordPress ecosystem, build custom solutions, and guide support professionals in a fast-changing digital world.
Let’s Connect
Have a question or want to chat about development, technical support, or my latest projects? I’d love to hear from you!