I’m Marcel Tannich. I create training programs, tools, and resources that help support teams confidently overcome technical challenges and enhance their skills.
I’m a web developer dedicated to empowering technical support teams to overcome challenges with confidence. By combining technical expertise with practical leadership, I create efficient processes that enable teams to excel.
As a strong believer in open-source software, I actively contribute to projects and build technical solutions that help support teams streamline workflows, solve problems, and grow their skills.
My journey in IT began over 15 years ago, taking on roles as a sysadmin, software supporter, and developer. Since 2018, I’ve worked as a full-time freelancer, focusing exclusively on open source software. Over the years, I’ve built websites, developed e-commerce systems, created custom plugins, and streamlined workflows.
Today, I lead teams, share knowledge, and guide support professionals toward success in an ever-evolving digital landscape.
Explore my latest posts, guides, and tips for technical support teams and WordPress professionals.
If you’ve ever encountered the dreaded “White Screen of Death” or a plugin that suddenly stops working, you know how challenging WordPress troubleshooting can be. It feels like searching for a needle in a haystack. But what if you had a guide to help you navigate the chaos? Enter WordPress error logs: your trusty debugging…
Read more about How to Harness WordPress Error Logs Like a Pro
As a WordPress expert, I’ve had the chance to explore a variety of tools and services. In this post, I’ll be sharing my top recommendations that every WordPress developer should consider. Note: There are no affiliate links here. I’m simply sharing these because I often get asked for suggestions. Keep in mind that the best…
Read more about Essential Tools for WordPress Developers (2025)
Introduction Git is the most popular tool for keeping track of changes in software projects. It’s especially useful for WordPress developers. Learning Git helps you manage changes to your code, work well with other developers, and make deploying your projects easier. In this post, we’ll take a look at what actually Git is and how…
Read more about Getting started with Git – Introduction for Beginners
As a long-time WordPress enthusiast, I was thrilled to have the opportunity to volunteer at the WordCamp 2022 conference in Porto, Portugal. After attending and speaking, this was my first time volunteering at WordCamp, and it exceeded all of my expectations. The conference took place over the course of three days in June 2022 and…
Read more about My experience as a Volunteer at WCEU2022 in Porto
Have a question or want to chat about development, technical support, or my latest projects? I’d love to hear from you!